What starts a step in a workflow: a person, a schedule or an event.
A trigger can be a time of day, an arrival such as a new email, or another event. If the first step says “person”, the workflow is on stage 1 or 2. Stage 3 requires that triggers and handovers actually run on their own.
Example from Module 1
Ask of every task: what is the trigger?
Module 1: “Who presses the next button?”. In the Werkbank course room, with sign-in.